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Wet kids playing in water slides and inflatables

Ordering Inflatables

We believe in full disclosure of our business practices and invite you to compare how we do business with any other company in our industry. When you reserve equipment or services with Party Hoppers, we are making a firm commitment to you to be there on time with quality equipment. That means we cannot book the equipment you have reserved for any other event on that day. That's why we ask for prepayment at the time you reserve your equipment. The prepayment reserves the equipment just for you and your event. Please note prepayments are not refundable.

Pre-Payment

If your total is under $500 or if you are booking your event within two weeks of the event date, the total amount is due at the time your book your event with us.

If your total is more than $500, we accept a 50% prepayment at the time your book your event. The balance is due before your event.  Payments can be made by check or credit card. We do not accept cash payments.

Non-Refundable

Prepayments are not refundable but may be applied to a future event. Whether you made a payment of 50% or 100%, we do not refund prepayments. They are your commitment to us and our commitment to you. Because we do not double book equipment like most other vendors, we have lost the revenue from your event if you cancel. We will always try to work with you to reschedule.

Inflatable Payments

We accept VISA, MasterCard, American Express, and Discover cards along with checks. Our delivery teams may have several events on any given day and it is difficult for them to properly secure cash payments. We also accept company or institutional purchase orders in lieu of prepayments. Party Hoppers is an authorized Microsoft vendor and can process invoices for Microsoft events through its vendor purchasing system.

Reservations On Inflatables

To be fair to all our customers, Party Hoppers cannot place a hold on equipment unless a payment or deposit has been made. Once you have reserved the equipment and met your prepayment, the equipment is yours and will not by booked out to anyone else.

Kids with their faces painted at a inflatable party

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